UDJC Support

Help for riders, trainers, judges, and admins using the UDJC app.

Contact us

Email udjsupport@gmail.com and we'll get back to you as soon as we can. Please include your name, the email you signed in with, and a brief description of the issue.

Email Support

Common questions

How do I get an account?
UDJC is members-only. Create your account here and you'll get a password-setup email right away — no waiting on admin approval.
I never received my password setup email.
Check your spam folder first — the email comes from onboarding@resend.dev. If it's still missing 15 minutes after approval, email us at udjsupport@gmail.com and we'll resend it.
I forgot my password.
On the sign-in screen, tap "Forgot password?" to receive a reset link.
How do I add a horse?
You need an active UDJC horse membership first. Open the app, go to Horses, and tap Add Horse — the app will walk you through the membership setup if you don't already have one.
How do payments work?
Entry fees and memberships are processed securely via Stripe. We never see or store your card details. Receipts are emailed to you automatically.
Where can I see my show history and points?
Tap the Rankings tab in the app to see your standings and points across every show you've ridden.
How do I report a bug?
Email udjsupport@gmail.com with steps to reproduce, the app version (shown at the bottom of the Profile tab), and a screenshot if you have one.